FAQs

BitVanilla pays you Bitcoins for your unwanted gift cards and then donates the commission to provide housing to the homeless veterans and their families in need.

BitVanilla charges a 0.5% commission on all the gift card orders to cover up the maintenance cost and donate to the homeless veterans across North-Eastern Pennsylvania.

We currently accept only OneVanilla / Vanilla Visa & Mastercard prepaid gift cards only. We are planning to start accepting more gift cards so subscribe to our newsletter and be informed first!

All the orders are processed within 24 business hours and Bitcoins can take from 30 minutes upto 2 hours depending upon the Bitcoin network status once the order is processed.

You will be e-mailed a confirmation once your order is processed. The bitcoins will be transferred immediately and can be checked under the “incoming transactions” tab of your Bitcoin Wallet.

We love our contributors! you can use the contact us form on the website if you have any queries about your order. We will reach out to you within 24 business hours and resolve it ASAP.